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Privacy Policy

Why this privacy statement?

Jeco Energies NV is committed to protecting your privacy and personal data. It only uses your personal data in accordance with data protection legislation and other relevant prevailing legal requirements.

With this Privacy Statement, Jeco Energies NV wishes to make you aware of any processing operations with respect to this personal data and of your rights…:

This privacy policy applies to the website www.jeco-energies.com and to all (commercial) relationships between Jeco Energies NV and its customers, prospects and business partners. In addition to this privacy policy, Jeco Energies’ general terms and conditions and cookie policy also apply.

This Privacy Statement may be subject to future updates and changes. It is up to you to consult this document on a regular basis. Any changes will always be clearly communicated on the Jeco Energies website.

What are personal data?

Personal data is any information about identified or identifiable natural persons.

An “identifiable” person is one who can be directly or indirectly identified by a number or by one or more specific elements that characterize his or her physical, physiological, psychological, economic, cultural or social identity.

Who is the processing controller?

The controller is:

Jeco Energies NV (hereinafter “Jeco Energies”).

Welvaartstraat 6

2200 Herentals, Belgium

KBO: 0887.368.272

VAT number: BE 0887 368 272

RPR Antwerp, Turnhout division

E-mail: info@jeco-energies.com
Phone: +32 (0)3 827 34 22

What personal data are processed?

Jeco Energies undertakes to process only personal data that are relevant and necessary for the purposes for which they were collected. The following categories of personal data may be processed by Jeco Energies:

  1. Identification information (such as name, address, VAT number);
  2. Contract information (such as e-mail address, phone number, address);
  3. Usage data: such as IP address, likely place of consultation, hour and day of consultation, what pages were visited.

In principle, Jeco Energies does not process any sensitive personal data about you. If this data is nevertheless processed, this is solely for the purpose of general data processing and never with the intention of using this specific data. In principle, Jeco Energies only processes personal data that is relevant in a professional context.

Jeco Energies’ website and/or services do not intend to collect data on persons under the age of 13, unless they have permission from their parents or guardian, or Jeco Energies is bound by legal obligations. However, Jeco Energies cannot verify whether a website visitor is older than 13 years of age. Jeco Energies therefore encourages parents to be involved in their children’s online activities to avoid collecting data about children without parental consent. If you are convinced that Jeco Energies has collected personal data about a minor without such consent, be sure to contact us (see contact information, supra).

How does Jeco Energies obtain personal data?

Jeco Energies obtains your personal data primarily from you, such as at:

  • Visiting and using Jeco Energies’ website or other applications;
  • Your correspondence with Jeco Energies;
  • Your interest in Jeco Energies products or services;
  • Connecting with Jeco Energies’ professional social media channels; or
  • Subscribing to Jeco Energies’ newsletter.

Your personal data may also be received through other information sources that are publicly accessible, such as the Belgian Official Gazette, your own website or profile, the National Bank, CBE.

What justification does Jeco Energies rely on for processing personal data?

  • Your consent;
  • Execution of the agreement between you and Jeco Energies;
  • Legal obligation of Jeco Energies; or
  • Justified interest.

For what purposes are your personal data used?

Jeco Energies collects personal data in order to provide you with a safe, optimal and personalized user experience. The collection of personal data becomes more extensive the more intensively you use the website and our online services.

Data processing is essential for the operation of the website and related services. The processing is done exclusively for the following specified purposes:

  1. Website operation www.jeco-energies.com;
  2. The performance of an agreement between you and Jeco Energies;
  3. Responding to your request for information or quotation;
  4. Providing and improving general and personalized services; including billing purposes, offering information, newsletters and offers useful and/or necessary for you, obtaining and processing user reviews and providing support;
  5. Marketing purposes;
  6. Statistical purposes;
  7. Protection of the legitimate interests of Jeco Energies; or
  8. Performance of Jeco Energies’ legal obligations.

If certain information is incomplete or apparently incorrect, Jeco Energies reserves the right to temporarily or permanently postpone certain expected actions.

We also use cookies!

During a visit to our website, “cookies” may be placed on your hard drive to better tailor the website to the needs of the returning visitor. Non-functional cookies help us to optimize your visit to the platform and to remember technical choices.

For further understanding of how we use cookies to collect and process your personal data, please refer to our Cookie Statement.

If you wish to consult the Jeco Energies platform/website, it is recommended that you have cookies enabled. However, how you can disable cookies can also be read in our Cookie Statement.

Will your personal data be shared with third parties?

In principle, the personal data obtained will only be used by Jeco Energies. With the exception of the situations mentioned below, your personal data will not be shared with third parties:

  • However, your information may be shared with third parties if you have given your consent;
  • Your data will be shared with third parties, such as service providers, if necessary for the performance of our activities. Jeco Energies takes care to cooperate only with partners that comply with applicable regulations and that implement the necessary security measures for the protection of personal data;
  • Your information will be shared with third parties as necessary for the performance of your agreement with Jeco Energies, or to provide you with more targeted information;
  • Your data may be shared with logistics partners for organizing mailings or organizing corporate or marketing events;
  • Your information may be shared with third parties if Jeco Energies is legally required to do so (such as government, tax authorities, among others);
  • Your data may be disclosed to the competent authorities as part of legal proceedings and/or for the purpose of safeguarding and defending our rights;
  • In the event of reorganizations or the sale of Jeco Energies to another organization, Jeco Energies may disclose personal data in connection with the sale or other transfer of the business to which the data relates. In such a case, Jeco Energies will inform the acquiring party of their obligations under applicable regulations.

With the companies/persons who process your data on our behalf, Jeco Energies enters into a processor agreement to ensure the same level of security and confidentiality of your personal data.

What are your rights regarding your personal data?

Guarantee of lawful and secure processing of personal data

Jeco Energies always processes your personal data fairly, lawfully and in and transparent manner. This includes the following guarantees:

  1. Personal data is processed only in accordance with the defined purposes of this Privacy Statement.
  2. Personal data will be processed only to the extent that it is adequate, relevant and not excessive.
  3. Personal data will be kept only as long as necessary to fulfill the purposes described in this privacy statement.

The necessary technical and security measures have been taken to minimize the risks of unauthorized access to or processing of personal data. In the event of an intrusion into its IT systems, Jeco Energies will immediately take all possible measures to minimize the damage.

How long will your data be kept?

In case of a contractual relationship, personal data will be kept for ten (10) years after the end of your contract with Jeco Energies.

In case of an extra-contractual relationship, personal data will be kept for five (5) years after your last contact with Jeco Energies.

However, we may need to keep your personal data longer for another purpose (legal obligation).

Right to access/correct/delete your personal data

Upon proof of your identity, you have the right to obtain confirmation from Jeco Energies as to whether or not your personal data is being processed. Furthermore, if Jeco Energies processes your data, you have the right to inspect the personal data collected. If you wish to invoke your right of inspection, Jeco Energies will act on this within one (1) month of receiving the request.

Inaccurate or incomplete personal data can be corrected at any time. It is primarily up to you, the user, to correct inaccuracies and incompleteness yourself. You may exercise your right to correction by providing a supplementary statement to Jeco Energies.

You also have the right to have your personal data erased by us without unreasonable delay in the following cases:

  1. When the personal data are no longer needed for the purposes for which they were originally collected;
  2. When personal data were collected on the basis of consent obtained and no other legal basis exists for the processing;
  3. When objection is made to the processing and no overriding compelling legitimate grounds for the processing exist;
  4. When personal data were processed unlawfully;
  5. When personal data must be deleted in accordance with a legal obligation.

Requesting inspection, rectification or deletion of your personal data is done via registered mail or by sending an e-mail to info@jeco-energies.com.

Right to restrict/object to the processing of your personal data

You have the right to obtain a restriction on the processing of your personal data:

  1. For the period necessary for Jeco Energies to verify the accuracy of the personal data, in case of dispute;
  2. When the data processing is unlawful and you request a restriction of processing instead of erasure of personal data;
  3. When Jeco Energies no longer needs the personal data for processing purposes and you need the personal data regarding a legal claim;
  4. For the period of time Jeco Energies needs to assess the presence of the grounds for erasure of personal data.

You also have the right to object to the processing of your personal data at any time. Jeco Energies will hereafter cease processing your personal data unless Jeco Energies can cite compelling legitimate grounds for processing your personal data that outweigh your right to object.

The request is made by registered mail or by email to info@jeco-energies.com.

Right to data portability

You have the right to obtain the personal data provided to Jeco Energies in a structured, common and machine-readable form. In addition, you have the right to transfer this personal data to another controller where the processing of the personal data rests solely on the consent obtained from you.

The request is made by registered mail or by email to info@jeco-energies.com.

Right to withdraw your consent/right to complain

You have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of the processing based on the consent before its withdrawal. In addition, you have the right to lodge a complaint regarding the processing of your personal data by Jeco Energies with the competent data protection authority. For Belgium, this concerns:

Data Protection Authority

Printing Press Street 35, 1000 Brussels (Belgium)

Tel: +32 (0)2 274 48 00

E-mail: contact@apd-gba.be

Website: www.gegevensbeschermingsautoriteit.be

If User wishes to exercise this right, Jeco Energies will act on it within one (1) month of receiving the request. The request is made via registered mail or via e-mail to info@jeco-energies.com.